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Support

Please contact our 24/7 customer support team at (800) 595-9373
Our commitment to maintaining a high level of customer satisfaction starts with a comprehensive implementation process and ends with excellent customer support.  Our friendly in-house customer support representatives are:

  • Dedicated to immediately responding to customers’ needs and questions.
  • Trained to ensure that our clients have direct access to information immediately and efficiently.
  • Fully trained in all areas of our application and standing by to answer all of your queries.

Standard Support Hours:
Monday – Friday 8:00 AM eastern – 8:00 PM eastern
Saturday – Sunday – On Call
After hours – On Call

Coming soon:

Please look for our new web portal login feature here for automated generation of support tickets.

FAQs

Can CyramedX be deployed in a hosted environment or is it client server based?


Both! CyramedX can be deployed either as a client server based product whereby you own and manage your database and hardware infrastructure fully or, you can deploy CyramedX in a locally hosted environment via a monthly subscription model avoiding the cost & hassles of maintaining your own hardware infrastructure.